The no-heat call at 2 a.m. gets answered.
NightShift is an AI receptionist for HVAC shops. It picks up after hours in your company’s name, books the job into time slots you’ve approved, and texts you right away when it’s an emergency.
- $297 a monthone plan
- No setup feenothing up front
- No contractcancel anytime
- Live in a few dayswe do the setup
It answers as a sample HVAC company. Pretend your AC just quit and see what it does.
You’ll talk to Ekoue Aziaba, the founder, based in Manassas, VA. Not a sales team.
Example call log for a sample company. Names and numbers are made up.
Simulated demo with an example company and AI voices.
Watch it work in 2 minutes
Start here. A homeowner calls after hours, and NightShift answers in the company’s name, asks what’s wrong, and books the job. Already booked a call with us? This is the video to watch before we talk.
Example call log for a sample company. Names and numbers are made up.
Everything it does for your shop
One plan, six jobs. Press play on any of them. Every demo is simulated with an example company, so no real customer is on the line.
Simulated demo with an example company.
The receptionist
Picks up every call in your company’s name
Nights, weekends, and the July afternoons when every tech is on a roof. It tells callers up front it’s a virtual assistant, then gets to work.
- Asks what’s wrong, one question at a time
- Gets the address and a callback number
- Books only into time slots you approved
- Saves a summary and the recording of every call
Simulated demo call. Example company, AI voices. Hear two more calls
Emergencies
Real emergencies go straight to your phone
Gas smell, CO alarm, no heat with a newborn in the house. It gives the caller safety steps first, then texts you the address and callback number. You decide what counts.
- Texts you within seconds, any hour
- Includes the address and callback number
- Summary and recording waiting in your log
Simulated demo with an example company.
Missed-call text-back
If a call slips through, they still hear from you
Line busy or a call drops? The caller gets a text from your business within seconds, so they don’t move on to the next shop on Google.
- Sent automatically, in your business name
- Replies land in one inbox
Simulated demo with an example company.
Google review requests
More reviews, without chasing anyone
After every finished job, the customer gets a short, polite text asking for a Google review. Everyone gets asked the same way, the way Google’s rules require.
- Sent after each completed job
- No filtering out unhappy customers, no rewards
Simulated demo with an example company.
Mobile website
A simple site built to make the phone ring
If you don’t have a site, or yours is hard to use on a phone, you get a fast mobile site with your services, service area, and a big call button.
- Included if you need one
- Built around calls, not fancy pages
Simulated demo with an example company.
Monthly report
One text on the 1st. That’s the report.
Calls answered, jobs booked, emergencies flagged, reviews gained. No dashboard to log into unless you want to.
- Plain numbers, sent by text
- Full call log any time you want it
Want to hear it answer as your company? That’s what the 15-minute call is for.
Built for the calls HVAC shops get
One truck or fifteen. We set it up around the work you actually do and the jobs you want booked.
- No heatfurnaces, boilers, heat pumps
- No ACcentral air, condensers, rooftop units
- Ductlessmini-split repair and installs
- Heat pumpsrepair, swaps, defrost problems
- Boilers & radianthot water and steam systems
- Thermostatsblank screens, wiring, smart stats
- Indoor air qualityfilters, humidifiers, purifiers
- Maintenance planstune-ups and plan members
- New systemsreplacement and install estimates
- Ductworkairflow, leaks, rooms that won’t cool
Live in a few days
No software to learn. You talk, we build, you test.
- 15 minutes
Quick call
Your service area, hours, services, which time slots it can book, and what counts as an emergency.
- A few days
We build it, you test it
We train it on your business and connect your calendar. You call it yourself before any customer does.
- Same day
Forward your calls
Keep your number. Send all calls, after-hours only, or just the ones you miss. We keep tuning it every month.
Most of the work is ours. Your part is a 15-minute call.
No fluff. Here’s the deal.
What you can count on, in plain words.
It answers as you
Your company name, your services, your service area. Callers deal with your business, not ours.
It stays inside your lines
It never books outside the windows you set and never makes up a price.
Emergencies reach you
The calls that matter at 2 a.m. come straight to your phone. The rest wait for the morning.
One price, unlimited calls
$297 a month. No per-minute charges, no setup fee.
No contract
Month to month. If it’s not paying for itself, cancel.
A real person behind it
You deal with Ekoue directly, not a ticket system. He tunes it every month.
NightShift is $297 a month. At your ticket, one saved call a month covers it.
What a missed call costs you
When a homeowner’s AC quits in July, they don’t leave a voicemail. They call the next shop on Google, and you never find out the job existed.
Move the sliders to your own numbers. This is example math, not a promise.
Everything that comes with it
- AI receptionist trained on your business, answering 24/7
- Books only into your approved time slots
- Emergency text alerts to you
- Summary and recording of every call
- Unlimited calls, no per-minute charges
- Set up and tuned by a real person in Manassas, VA
- Missed-call text-back
- Google review requests
- A mobile website if you need one
- Monthly report by text
Who you’ll be working with
You talk to me, not a call center.
I’m Ekoue. I run NightShift out of Manassas, Virginia. When you book a call, you get me: I learn how your shop runs, build your receptionist around your services and your calendar, and test it with you before a single customer hears it.
After that, I keep tuning it every month. If something isn’t right, call or text me directly.
Questions owners ask
Will it sound like a robot?
Call (571) 946-8771 and judge for yourself. It speaks naturally, lets callers finish, and tells them up front it’s a virtual assistant.
What about real emergencies?
Gas smell, carbon monoxide alarm, anything unsafe: it gives safety steps first, then texts you right away with the details. You decide what counts as an emergency.
Will it book jobs I don’t want?
No. It only books into the time slots you approve. You get a summary and a recording of every call.
Do I need a new phone number?
No. You keep your number and forward calls to NightShift: all calls, after-hours only, or just the ones you can’t get to.
Is there a contract?
No. It’s $297 a month, month-to-month, no setup fee. Cancel any time.
How fast does it pay for itself?
For most shops, one saved repair call a month covers it. One saved system replacement covers years.
Does it work with my scheduling software?
It books into a calendar that syncs with Google Calendar or Outlook, and every booking is also texted to you with the details. If you run ServiceTitan, Housecall Pro, or Jobber, bring it up on the call and we’ll go over how bookings get to you.
What if a caller wants a real person?
You choose. It can transfer the call live to your cell or any number you pick, or take the details and text you right away so you can call back.
Is there a limit on calls?
No. $297 a month covers unlimited calls. No per-minute charges.
What won’t it do?
It won’t diagnose equipment, quote prices it doesn’t know, or book outside the windows you set. It’s your front desk, not a technician. It also can’t fix a thin Google profile or a slow crew. It makes sure the calls you already get turn into booked jobs.
Stop losing jobs after 5 PM.
Hear it for yourself, then let’s set it up for your company.
Simulated demo with an example company.